Privacy Policy

Flydove is a service operated by Bridgeleaf Inc., a Delaware corporation with its registered office at 1111B S Governors Ave STE 53507, Dover, DE 19904, United States ("Bridgeleaf," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the flydove.com website and related services (the "Service").

We collect information in the following ways:

Account Information

When you create an account, we collect your name, email address, and authentication credentials. If you sign up via a third-party provider (e.g., Google), we receive your name and email from that provider.

Business Information

To match creators and run outreach for you, we collect business details you provide, such as your business name, website URL, industry or niche, target audience, and products.

Campaign and Outreach Data

We process the data needed to run your campaigns, including the dedicated sending domains and mailboxes provisioned on your behalf, the messages and sequences you send, and the replies, bounces, and statuses they generate.

Creator Information

To provide matching and outreach, we collect publicly available professional information about creators, such as public profile details, engagement metrics, and publicly listed collaboration email addresses, from public sources and third-party data providers.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card details directly. Stripe may collect payment information in accordance with their own privacy policy.

Usage Data

We automatically collect information about how you interact with our Service, including pages visited, features used, browser type, IP address, and device information.

We use collected information to:

• Match relevant creators to your brand and score their fit
• Provision and operate dedicated sending mailboxes on your behalf
• Run outreach sequences and collect replies in a unified inbox
• Capture creators' published content and send you alerts
• Process transactions, manage your subscription, and meter credits
• Send you service-related communications
• Improve and personalize your experience
• Detect, prevent, and address technical issues or fraud

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our Service, including Stripe (payments), Supabase (database and authentication), email sending infrastructure and delivery providers, Resend (product notification emails), creator-data providers for influencer discovery, Anthropic (AI matching and message drafting), and Vercel (hosting).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

Our Service uses AI (powered by Anthropic's Claude) to match creators to your brand and to help draft personalized outreach. The business and creator information needed for these features is sent to our AI provider for that purpose only. We do not use your data to train AI models, and you retain ownership of the lists and content you create.

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. Credentials and tokens for connected mailboxes are encrypted at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide our Service. You may request deletion of your account and associated data at any time by contacting us.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at the email below.

We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how our Service is used. You can control cookie preferences through your browser settings.

Our Service is not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

The Service identifies and contacts creators on your behalf and captures content they publish. The following applies:

Creator information we process

• Publicly available profile details and handles
• Public engagement metrics (such as follower counts and engagement rates)
• Publicly listed collaboration email addresses
• Publicly published posts and stories captured for campaigns they are part of

We only access publicly available creator information and content. We do not collect private messages, private accounts, or content that is not publicly available.

Connected mailboxes

• When you add sending mailboxes, dedicated domains and mailboxes are provisioned on your behalf through our infrastructure providers
• The credentials and tokens needed to send messages and read replies are encrypted at rest and used only to operate your campaigns

Creator rights and deletion

If you are a creator and would like to access or delete the information we hold about you, email robin@bridgeleaf.co. We will action verified requests within 30 days.

If you have questions about this Privacy Policy, please contact us at: robin@bridgeleaf.co